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Frequently Asked Questions

Who is Tax Express Centre?
Why use Tax Express Centre?
How much do you charge?
Is the cost of my tax return tax-deductible?
How quickly do I get my tax refund?
Which Tax Express Centre Option is right for me?
Why should I not do my own tax return?
Why use Tax Express Centre rather than ATO online?
Why use Tax Express Centre rather than my current tax agent?
What qualifications do the Tax Express Centre professionals have?
Where are the Tax Express Centre locations?

Who is Tax Express Centre?
Tax Express Centre is backed by a national network of accounting practices that have been in business in Australia for twenty years. The principals are all CPAs and members of the Australian Society of Certified Practising Accountants.

Why use Tax Express Centre?
Our clients choose Tax Express Centre for the following reasons …

Range
Tax Express Centre offers the widest range of options – online, mail-in, or face-to-face, allowing you to choose the option that best suits you.

Ease
Some online tax returns take an hour or more to complete. But, with Tax Express Centre’s online tax return, you’re done in just five minutes. Then a professional takes over.

Confidence
We don’t believe anyone should lodge a tax return – even online - without getting professional advice. So, at Tax Express Centre, every tax return includes a professional consultation.

Value
We not only include a professional consultation as standard. We prepare and lodge the return for you. With Tax Express Centre, you get a professional to do your tax return from $89.

Fast refund
We file your return electronically so you get your tax refund in ten working days – maybe less.

Minimise your effort, maximise your deductions
Tax Express Centre offers you a convenient, cost-effective means to get the best tax refund to which you’re legally entitled. We make tax less taxing.

How much do you charge?
The Tax Express Centre Online Plus option offers a professionally prepared and lodged tax return for just $89 – a revelation for the Australian market.

The Tax Express Mail-in option offers a professionally prepared and lodged tax return – with the advantage that you can mail in your tax details rather than entering them online - for just $109*.

The Tax Express Face-to-Face option offers the peace of mind of a face-to-face tax consultation and a professionally prepared and lodged tax return for $129*.

If you’re familiar with traditional tax agent rates, you’ll know just how competitive these prices are for professional advice. (Note: More complex tax returns may incur additional charges.)

Is the cost of my tax return tax-deductible?
Yes, the cost of your tax return is fully tax deductible.

How quickly do I get my tax refund?
No matter which Tax Express Centre product you choose – Online Plus, Mail-in or Face-to-Face – our tax professional will electronically lodge your return with the Australian Tax Office, and you should get your tax refund back ten working days after it has been lodged. By comparison, if you complete a Tax Pack and mail it into the ATO, you could wait months.

Which Tax Express Centre option is right for me?
For most taxpayers, Tax Express Centre Online Plus is a convenient, low-cost option. You need only enter the most basic details online, our tax professional calls you for a consultation, and then prepares and electronically lodges your tax return. And, you pay just $89. (Note: This option is not appropriate if you have a business, rental property income, income from the sales of multiple shares, farm income or tax offsets. In this situation, choose either the Mail-in or Face-to-Face options.)

If you don’t want to enter any details online, then Tax Express Centre Mail-in is an alternative option. You mail in – or drop off - all your tax details at a Tax Express Centre, our tax professional calls you for a consultation, then prepares and electronically lodges your return – all for just $109*.

If you want the peace of mind that comes from dealing with a tax professional face-to-face, then choose Tax Express Centre Face-to-Face. Your tax professional gives you a thorough consultation in person, then prepares and electronically lodges your tax return.

(* More complex returns may incur additional charges. Please call us for a quote.)

Why should I not do my own tax return?
Some Australians prefer to do their own tax assessments, but it is becoming increasingly difficult for non-tax professionals to complete their own tax returns. The Act now runs to 9000 pages and you run the risk of either not claiming a legitimate entitlement, or mistakenly making a deduction to which you are not entitled. Since we offer a professionally prepared tax return for as little as $89, many Australians who previously prepared their own tax return now come to Tax Express Centre.

Why use Tax Express Centre rather than the ATO’s online option?
If you use the ATO’s eTax, you have to type in all the details yourself, and you get no professional advice. You might overlook a legitimate deduction or claim something to which you’re not entitled. With Tax Express Centre Online Plus, for just $89, you get a consultation over the phone with a tax professional who then prepares and lodges the return for you. The $89 is tax-deductible, and could be quickly recovered if our tax professional identifies additional deductions. More importantly, when Tax Express Centre prepares your tax return, you get peace of mind.

Why use Tax Express Centre rather than my current tax agent?
Very few tax agents have the comprehensive range of products offered by Tax Express Centre, and most customers find our pricing compares more than favourably with their current agent. We offer a professionally prepared tax return for as little as $89, and a face-to-face consultation for $129. Professional quality at cost-effective prices - that’s the Tax Express Centre pledge.

What qualifications do the Tax Express Centre professionals have?
No matter which Tax Express Centre option you choose, you receive quality advice from - and have your tax return prepared and lodge by - a registered professional tax agent.

Where is my nearest Tax Express Centre?
Click Here to find your nearest Tax Express Centre

 
"Why a computer professional doesn’t do his tax online"

I’m an IT professional, and do most of my shopping on the net, so it seemed natural for me to do my tax online. Only problem is, while I know a lot about computers, I don’t know a whole lot about tax. Time to call in the professionals. Bye bye eTax. Hello Tax Express Centre!

Peter, 45
Programmer
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